Shipping policy

Shipping Policy

At Elray Jewelry, we work with trusted international suppliers to bring you quality jewelry at great prices. Please review our shipping information below.

Processing Time
Orders are processed within 1-3 business days after payment confirmation.

Shipping Time
Once your order ships, delivery typically takes 7-21 business days, depending on your location. Some items may take up to 28 business days during high-demand periods or due to customs processing.

Shipping Costs
Shipping costs are calculated at checkout based on your order and delivery location.

Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package's journey.

Customs and Import Duties
For international orders, please note that your order may be subject to import duties and taxes, which are the responsibility of the customer and are not included in the item price or shipping cost.

Delays
While we work hard to ensure timely delivery, please note that shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or other events outside our control.

Questions?
If you have any questions about your shipment, please contact us at elrayjewelry@gmail.com.